Shipping policy

Shipping Policy

Last updated: February 16th 2026

Thank you for shopping with Paige & Palm Co. 💛

Below you’ll find details about how your order is processed and delivered.


Processing Time

Orders are processed within 1–2 business days after payment is received.

Orders are not processed on weekends or holidays.

Once your order has been processed, it cannot be modified or canceled.


Shipping Time

After processing, delivery typically takes:

Estimated delivery: 7–14 business days

Shipping times are estimates and not guaranteed.
Delivery may occasionally take longer due to carrier delays, customs, weather, or high order volume.


Tracking

Once your order ships, you will receive a confirmation email with tracking information.

Tracking updates may take a few days to appear after the label is created.


Multiple Shipments

Some orders may arrive in separate packages depending on product availability and warehouse location.


Incorrect Address

Customers are responsible for entering the correct shipping address at checkout.

We are unable to change the address once an order has been processed.

If a package is returned due to an incorrect address, refusal, or failure to claim delivery, reshipping fees will apply.


Lost or Stolen Packages

Paige & Palm Co. is not responsible for lost or stolen packages marked as Delivered by the shipping carrier.

If your package is marked delivered but not received, please contact the carrier directly to file a claim.


Delays

While we do our best to deliver orders quickly, we are not responsible for delays caused by:

  • Shipping carriers

  • Weather conditions

  • Customs processing

  • Incorrect address entry

  • Holiday shipping volume


Questions

For shipping questions, contact us at:

info@shoppaigeandpalm.store