{"title":"Return Policy","description":"\u003ch2 data-start=\"352\" data-end=\"393\"\u003e\u003cstrong data-start=\"355\" data-end=\"393\"\u003ePaige \u0026amp; Palm Co. — Returns \u0026amp; Exchanges\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp data-start=\"395\" data-end=\"514\"\u003eWe want you to love your order 💛\u003cbr data-start=\"428\" data-end=\"431\"\u003eIf something isn’t quite right, you can request a return through our return portal.\u003c\/p\u003e\n\u003chr data-start=\"516\" data-end=\"519\"\u003e\n\u003ch3 data-start=\"521\" data-end=\"542\"\u003e\u003cstrong data-start=\"525\" data-end=\"542\"\u003eReturn Window\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp data-start=\"543\" data-end=\"610\"\u003eWe accept returns on eligible items within \u003cstrong data-start=\"586\" data-end=\"609\"\u003e14 days of delivery\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp data-start=\"612\" data-end=\"730\"\u003eReturns must be submitted through our return portal.\u003cbr data-start=\"664\" data-end=\"667\"\u003eWe are unable to process returns sent without a return request.\u003c\/p\u003e\n\u003cp data-start=\"732\" data-end=\"802\"\u003eStart your return here:\u003cbr data-start=\"755\" data-end=\"758\"\u003e\u003cstrong data-start=\"758\" data-end=\"802\"\u003e\u003cspan\u003ehttps:\/\/shopify.com\/66791342158\/account\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003chr data-start=\"804\" data-end=\"807\"\u003e\n\u003ch3 data-start=\"809\" data-end=\"829\"\u003e\u003cstrong data-start=\"813\" data-end=\"829\"\u003eHow It Works\u003c\/strong\u003e\u003c\/h3\u003e\n\u003col data-start=\"830\" data-end=\"1003\"\u003e\n\u003cli data-start=\"830\" data-end=\"866\"\u003e\n\u003cp data-start=\"833\" data-end=\"866\"\u003eEnter your order number and email\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"867\" data-end=\"907\"\u003e\n\u003cp data-start=\"870\" data-end=\"907\"\u003eSelect the item(s) you want to return\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"908\" data-end=\"930\"\u003e\n\u003cp data-start=\"911\" data-end=\"930\"\u003eSubmit your request\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"931\" data-end=\"1003\"\u003e\n\u003cp data-start=\"934\" data-end=\"1003\"\u003eOnce approved, you’ll receive a prepaid return label and instructions\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp data-start=\"1005\" data-end=\"1152\"\u003e\u003cstrong data-start=\"1005\" data-end=\"1019\"\u003eImportant:\u003c\/strong\u003e\u003cbr data-start=\"1019\" data-end=\"1022\"\u003eThe return address may be different from the shipping address on your package.\u003cbr data-start=\"1100\" data-end=\"1103\"\u003eAlways use the label provided through the portal.\u003cstrong data-start=\"1163\" data-end=\"1181\"\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003chr data-start=\"1223\" data-end=\"1226\"\u003e\n\u003ch3 data-start=\"1228\" data-end=\"1269\"\u003e\u003cstrong data-start=\"1232\" data-end=\"1269\"\u003eNon-Returnable Items (Final Sale)\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp data-start=\"1270\" data-end=\"1333\"\u003eDue to hygiene reasons, the following items cannot be returned:\u003c\/p\u003e\n\u003cul data-start=\"1335\" data-end=\"1477\"\u003e\n\u003cli data-start=\"1335\" data-end=\"1383\"\u003e\n\u003cp data-start=\"1337\" data-end=\"1383\"\u003eAll swimwear (tops, bottoms, one-pieces, sets)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1384\" data-end=\"1395\"\u003e\n\u003cp data-start=\"1386\" data-end=\"1395\"\u003eBodysuits\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1396\" data-end=\"1407\"\u003e\n\u003cp data-start=\"1398\" data-end=\"1407\"\u003eIntimates\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1408\" data-end=\"1420\"\u003e\n\u003cp data-start=\"1410\" data-end=\"1420\"\u003eSale items\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1421\" data-end=\"1438\"\u003e\n\u003cp data-start=\"1423\" data-end=\"1438\"\u003eClearance items\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1439\" data-end=\"1451\"\u003e\n\u003cp data-start=\"1441\" data-end=\"1451\"\u003eGift cards\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1452\" data-end=\"1477\"\u003e\n\u003cp data-start=\"1454\" data-end=\"1477\"\u003eItems marked final sale\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr data-start=\"1479\" data-end=\"1482\"\u003e\n\u003ch3 data-start=\"1484\" data-end=\"1509\"\u003e\u003cstrong data-start=\"1488\" data-end=\"1509\"\u003eReturn Conditions\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp data-start=\"1510\" data-end=\"1534\"\u003eTo qualify for a refund:\u003c\/p\u003e\n\u003cul data-start=\"1536\" data-end=\"1673\"\u003e\n\u003cli data-start=\"1536\" data-end=\"1571\"\u003e\n\u003cp data-start=\"1538\" data-end=\"1571\"\u003eItems must be unworn and unwashed\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1572\" data-end=\"1601\"\u003e\n\u003cp data-start=\"1574\" data-end=\"1601\"\u003eTags must still be attached\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1602\" data-end=\"1646\"\u003e\n\u003cp data-start=\"1604\" data-end=\"1646\"\u003eNo makeup, deodorant, perfume, or pet hair\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1647\" data-end=\"1673\"\u003e\n\u003cp data-start=\"1649\" data-end=\"1673\"\u003eNo visible signs of wear\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"1675\" data-end=\"1764\"\u003eItems returned in unacceptable condition will not be eligible for a refund.\u003c\/p\u003e\n\u003chr data-start=\"1766\" data-end=\"1769\"\u003e\n\u003ch3 data-start=\"1771\" data-end=\"1792\"\u003e\u003cstrong data-start=\"1775\" data-end=\"1792\"\u003eShipping Fees\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul data-start=\"1793\" data-end=\"1894\"\u003e\n\u003cli data-start=\"1793\" data-end=\"1837\"\u003e\n\u003cp data-start=\"1795\" data-end=\"1837\"\u003eOriginal shipping costs are non-refundable\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1838\" data-end=\"1894\"\u003e\n\u003cp data-start=\"1840\" data-end=\"1894\"\u003eReturn shipping costs will be deducted from the refund\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr data-start=\"1896\" data-end=\"1899\"\u003e\n\u003ch3 data-start=\"1901\" data-end=\"1916\"\u003e\u003cstrong data-start=\"1905\" data-end=\"1916\"\u003eRefunds\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp data-start=\"1917\" data-end=\"1961\"\u003eAfter your return is received and inspected:\u003c\/p\u003e\n\u003cul data-start=\"1963\" data-end=\"2055\"\u003e\n\u003cli data-start=\"1963\" data-end=\"2014\"\u003e\n\u003cp data-start=\"1965\" data-end=\"2014\"\u003eRefunds are issued to the original payment method\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2015\" data-end=\"2055\"\u003e\n\u003cp data-start=\"2017\" data-end=\"2055\"\u003eProcessing time: \u003cstrong data-start=\"2034\" data-end=\"2055\"\u003e5–7 business days\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr data-start=\"2057\" data-end=\"2060\"\u003e\n\u003ch3 data-start=\"2062\" data-end=\"2079\"\u003e\u003cstrong data-start=\"2066\" data-end=\"2079\"\u003eExchanges\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp data-start=\"2080\" data-end=\"2210\"\u003eInventory moves quickly, so we are unable to f\u003cspan\u003eacilitate exchanges.\u003c\/span\u003e \u003cspan\u003eTo obtain a different item, please return your item and place a new order.\u003c\/span\u003e\u003c\/p\u003e\n\u003chr data-start=\"2212\" data-end=\"2215\"\u003e\n\u003ch3 data-start=\"2217\" data-end=\"2251\"\u003e\u003cstrong data-start=\"2221\" data-end=\"2251\"\u003eDamaged or Incorrect Items\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp data-start=\"2252\" data-end=\"2370\"\u003eIf your order arrives damaged or incorrect, please contact us within \u003cstrong data-start=\"2321\" data-end=\"2345\"\u003e48 hours of delivery\u003c\/strong\u003e so we can make it right.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eNote: We reserve the right to decline returns that don't meet these requirements. Thank you for shopping small and supporting Paige \u0026amp; Palm Co.!\u003c\/p\u003e","products":[],"url":"https:\/\/paigeandpalm.store\/collections\/return-policy.oembed","provider":"Paige \u0026 Palm Co.","version":"1.0","type":"link"}